Privacy Policy

1. Introduction

Your privacy on the Internet is of the utmost importance to Regional Development Bank (RDB) and to comply with any applicable data protection and privacy laws. We want to ensure that you fully understand the terms and conditions surrounding the capture and use of that information. This online privacy statement explains how RDB collects, uses and shares information from or about you when you visit a website and/or use mobile app, and how we collect information based on your interactions with our online systems. This privacy policy applies to all RDB websites and mobile applications.

2. Information collected and stored by RDB

Personal Information

We will not collect personal information like names or addresses when you visit our website and/or use mobile app unless you choose to provide it to us. The information you are asked to provide is used for technical and customer administration of the site only and is not shared with third parties.

Non-personally identifiable information

We automatically gather and store certain technical information about your visit. This information never identifies who you are. The information we collect and store about your visit is listed below:

  1. IP Addresses: The Internet Protocol (IP) address which is assigned to your computer whenever you are access the bank’s websites and/or use mobile app will be recorded.
  2. IMIE Number: International Mobile Equipment Identity (IMIE) is a number, usually use to identify a mobile phone
  3. Browser type: The type of browser (for example, Internet Explorer, Firefox) which you are using for accessing the bank’s websites will be recorded.
  4. OS version: The type of operating system (for Microsoft, Linux) which you are using for accessing the bank’s websites will be recorded.
  5. Date & Time: Date and time which you are using for accessing the bank’s websites and/or use mobile app will be recorded.
  6. Visited pages: Name of the visited web page will be recorded.

This information is used to help us make the site and/or mobile app more useful for you. With this data we learn about the number of visitors to our site and the types of technology our visitors use. We also use this data to optimize the technical design specifications and/or identify system performance or problem areas. This information is used as a source of anonymous statistical data and is retained for a maximum period of three years; it is shared only when required for law enforcement purposes.


A ‘cookie’ is a small bit of code stored on your computer’s hard drive that enables you to manage your subscriptions and online profile. By setting this cookie, the websites will remember you the next time you visit and won’t have to bother you by asking questions you have already answered (like address information). The RDB does not use ‘cookies’ to get information about you or your use of our website.


When we transmit highly confidential information (such as a username and password) over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol and there are variety of procedures and security technologies to protect customer’s personal information from unauthorized access, use, or disclosure.

It is your responsibility to keep your username and password confidential which is used for access online systems of the RDB. Do not share this information with anyone. If you are sharing a computer with anyone you should always properly log out before leaving the computer.

It is your responsibility to verify the URL before you access any published information on the internet by RDB.

3. Additional Information

Making sure information is accurate

Keeping your account information accurate and up to date is very important. If your account information is incomplete, inaccurate or not current, please use the Contact Us option on our Site, or call or write to us at the telephone numbers or appropriate address for changes listed on your account statements, records, online or other account materials.

Linking to other sites

This notice does not cover links to other websites or any interactions you have with third parties. We encourage you to read the privacy statements of all other websites you visit and third parties with whom you interact.

How to Contact Us

If you have a question about the way your information is used in connection with our websites, mobile apps or about the RDB privacy policy and information practices, you may go to the Contact Us

Changes to the Online Privacy Policy

This Online Privacy Notice is subject to change. Please review it periodically. When we post changes to this Statement, we will revise the “last updated” date at the top of this statement. Any changes to this policy will become effective when we post the revised policy on the Site. Your use of the Site following these changes means that you accept the revised policy.

Last updated on 11/08/2021 | 15:30